Club Automation - Unexpected Email Messages

Incident Report for Daxko System Status

Resolved

We have stopped the unauthorized email messages tied to this incident, secured the affected staff sign-in, and confirmed that no other accounts sent unexpected messages. We will continue monitoring for unusual email activity and are working on additional safeguards. This incident is resolved.

Posted Nov 03, 2026 - 11:05 CST

Update

We have secured the staff account associated with the unexpected email messages and ended that user's active sign-in session. We are continuing to investigate and working to prevent further unauthorized email activity. We will share updates as we learn more.

Posted Nov 03, 2026 - 10:37 CST

Investigating

We are investigating reports that some recipients may have received unexpected email messages that appeared to come from a Club Automation organization. We are working to stop unauthorized sending and will share updates as we learn more.

Posted Nov 03, 2026 - 10:19 CST

This incident affected: Club Automation.