Daxko CSI - Unable to Update American Express Cards

Incident Report for Daxko System Status

Resolved

We have confirmed that American Express payment cards can be saved and updated when the card security code is entered correctly. Some customers saw a misleading invalid card message when the security code was incorrect, and we are improving that message to make verification errors clearer. This incident is resolved.

Posted Oct 31, 2026 - 19:15 CDT

Investigating

Some customers are unable to save or update American Express payment cards in their accounts and may see an invalid card error. We are investigating.

Posted Oct 31, 2026 - 17:48 CDT

This incident affected: Daxko CSI.